The app is great. I am impressed this is from my credit union, it is as good as any large commercial bank. I also have the iPad app. It is larger and has as many or more features as the iPhone app. I just noticed when I checked my balance that you can view check images. Excellent feature.
Premium Mobile Security
Access Your Accounts
Never visit a branch again. Snap a pic. Deposit a check. Get your money faster.
Mobile Bill Pay
Find a Location
Quickly find and get directions to a branch or ATM location near you.
Get Cash Back
Banking feels good when you get cash back for buying the things you love most.
Get answers to common mobile banking questions
How can I enable enhanced security when logging into, PocketBranch, TFCU's mobile app?
TFCU's team is dedicated to keeping our members banking experience as secure as possible. Here are some ways to keep yourself safe when logging into mobile banking:
- Use the biometric features enabled on smart devices
- Use unique usernames and passwords
- Keep your phone locked when not in use
- Do not save your login information on your phone
- Keep your phone and PocketBranch, TFCU's mobile app, updated to the latest version
Can I use Zelle or Venmo with my Tropical Financial account?
YES – you can connect your TFCU account to use Zelle, Venmo or any Person-to-Person payment app available, BUT it’s important to understand the security concerns around using this method of payment. We get that it’s fast and easy, but that’s exactly what the fraudsters look for when trying to steal money electronically. Check out our tips on using P2P payment apps safely.
What do I need to make a mobile deposit?
Download our Mobile APP from the APP Store or Play Store.
Your account must be in good standing with no negative flags.
What is the criteria to have Mobile Deposit?
Your account is in good standing with no negative or restrictive flags.
My Mobile deposit isn’t working. How can I troubleshoot?
If you are receiving an eligibility error message, please contact us at 888-261-8328
If you are receiving an error message in regard to the check image being rejected, please ensure you are taking the picture in a well-lit area and that the check is flat on a dark background.
What are the Mobile Deposit limits?
$10000 rolling 30 days, $5000 per day.