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Member Protection Solutions

Member Protection Solutions are financial safeguard options for your loan(s) that help in case of unexpected events like disability, job loss, death, accidents, unexpected repairs and more.

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Credit Insurance

Credit Insurance can help ease financial concerns for you and your family if the unexpected occurs.

If you were to die or become disabled, how long would you and your family be able to pay your bills?

  • More than one-third (35%) of all households would experience adverse financial effects within a month if a primary way wage earner died.1
  • One in four 20-year-olds can expect to miss a year of work due to a disability before retirement.2

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Safeguard Your Family

Credit insurance helps meet the gap between the coverage you need and any life or disability insurance you may have.

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Credit Life Insurance

Designed to reduce or pay off the insured balance of your loan if you die.

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Credit Disability Insurance

Designed to pay your loan payments (up to the contract limit) if you become disabled due to illness or injury and are unable to work.

How You Could Benefit

  • Protection. Helps reduce the financial burden on your family in the event of your disability or death.
  • Convenience. Done at the time of loan application.
  • Eligibility. Available up to the age of 65 and even up to 70 in some states. Also, a medical exam is usually not required, although, general health questions may be asked.
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No Obligation For 30 Days

You have 30 days to review the plan and make sure it lives up to your expectations. During this period, you can cancel the coverage without obligation and any premiums paid will be refunded.

Disclosures

1 LIMRA, 2018 Insurance Barometer
2 Council for Disability Awareness, Disability Statistics, 2018

Exclusions

This information is intended to serve as a general guide to Credit Insurance coverage. Depending upon your state of residence, Credit Life Insurance may not cover suicide that occurs within six,12 or 24 months of enrolling in the plan (in Idaho, within six months). Also, in some states, Credit Life Insurance may not cover pre-existing medical conditions.

Depending upon your state of residence, Credit Disability Insurance benefits may not be provided if illness or injury is the result of one or more of the following: (1) self-inflicted, (2) normal pregnancy, (3) war-related injury, or (4) illness, or medical conditions for which the insured debtor received or had medical treatment, advice or diagnostic tests either for that same condition or a related condition within the six month period immediately prior to the effective date of his or her insurance under this policy and which results in total disability commencing within six months after the effective date of the insured debtor’s coverage under this policy (Item (3) not applicable in Idaho). 

Note: Some exclusions are not in force in every state or may vary due to state-specific requirements. Verify state-specific exclusions and requirements.

In New York, Credit Disability Insurance benefits are not provided if illness or injury is the result of one or more of the following:(1)_self-inflicted injuries, (2) war-related injury, or (3) illness, or medical conditions for which the insured debtor received or had medical treatment, advice or consultation within the six month period immediately prior to the effective date of his or her insurance under this policy and which results in total disability commencing within six months after the effective date of the insured debtor’s coverage under this policy (exclusive of acute infectious diseases of the upper respiratory tract and other diseases generally considered medically as not adversely affecting future health).

Disclosures

Payment Protection Credit Insurance is not a deposit or obligation of or guaranteed by your financial institution or its Affiliates. Payment Protection is not insured or guaranteed by an agency of the federal government. Your credit approval cannot be conditioned on whether you purchase Credit Insurance. You may obtain insurance to protect your loan from an entity not affiliated with your financial institution.

This advertises the following Group Credit Insurance Policy Forms: Minnesota Life MHC-XX-4000 series and XX-60000 series, and Securian Life XX-60000 series, as well as any applicable state variations.

Insurance products are issued by Minnesota Life Insurance in all states except New York. In New York, products are issued by Securian Life Insurance Company, a New York-authorized insurer. Minnesota Life is not an authorized insurer in New York and does not do business in New York. Both companies are headquartered in St. Paul, MN. Product availability and features may vary by state. Each insurer is solely responsible for the financial obligations under the policies or contracts it issues.

Mechanical Breakdown Protection

Drive with the peace of mind knowing that with Mechanical Breakdown Protection (MBP) you have protection against the increasingly high cost of repairs and associated labor costs for mechanical and electrical vehicle failures.

In addition to repairing your vehicle, MBP provides services such as rental car allowance, tire protection, roadside assistance, and 24/7 towing. MBP is available for both new and used vehicles. This coverage will protect your vehicle after your warranty has expired. Ask us how you can drive with the proper protection against costly repairs!

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Benefits of Mechanical Breakdown Protection

  • $0 Deductible on Repairs
  • Total Loss Refund
  • Roadside Assistance & 24/7 Towing
  • Rental Car Allowance
  • Trip Interruption Coverage
  • Hybrid Battery Coverage
Disclosures
No disclosure is required for Mechanical Breakdown Protection at this time.

Guaranteed Asset Protection

Guaranteed Asset Protection (GAP) helps borrowers and lenders avoid financial loss by waiving all or a portion of the deficiency between a borrower's payoff amount on their auto loan and the determined actual cash value of a vehicle in the event that a vehicle is totaled or stolen, up to a certain LTV maximum, less exclusions or limitations that may apply. This is a voluntary, non-insurance product.

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How Does GAP Protect Your Wallet?

The actual cash value of your vehicle as determined by your primary insurance carrier could be less than the actual balance you owe on your loan. In the event of a total loss or theft, GAP waives the difference between your outstanding loan balance and the actual cash value (ACV) of the vehicle up to the maximum LTV %. GAP may also cover up to $1,000 of your deductible if there is a “gap” after the primary insurance settlement is paid. The deductible is covered as part of the deficiency balance settlement.1

GAP Example

Our GAP Program Includes Auto Advantage (ADR)!

When you purchase GAP from Tropical Financial, the primary borrower also receives Auto Advantage, which includes Auto Deductible Reimbursement (ADR) at no additional cost.

The covered borrower may be reimbursed their deductible for any loss covered by the borrower’s auto insurance policy for all their non-commercial passenger cars, trucks, or vans.

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Eligible Vehicles

All vehicles are covered that are owned (according to title, registration, or loan documents) and insured by the primary borrower and/or co-borrower.

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Vehicle Types Covered

Only four-wheel, non-commercial passenger vehicles (cars, trucks, vans) are covered. ADR does not cover motorcycles, boats, and RVs.

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Filing A Claim

A claim can be filed if the paid claim exceeds the borrower’s deductible and has been approved and paid by the borrower’s primary auto insurance. This includes comprehensive and collision claims and requires repairs to be made.

Disclosures

GAP is subject to limitations and exclusions, including but not limited to a loan-to-value (LTV) maximum.

ADR does not cover motorcycles, boats, and RVs.

Auto Essentials Vehicle Protection

Auto Essentials is a comprehensive bundled package of coverages designed to safeguard you from common driving mishaps and unexpected out-of-pocket expenses. It provides protection beyond what’s typically covered by standard insurance policies, manufacturer’s warranties, or extended warranties, helping you stay prepared for life’s everyday road bumps. Whether it's minor repairs, key replacements, or other unforeseen costs, Auto Essentials ensures you have added financial security and peace of mind while on the road.

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Essential Coverage

  • Key or Remote Replacement
    Replacement of lost, stolen, or destroyed keys or remotes.
  • Tire & Wheel Road Hazard Protection.
    Repair or replacement of punctured, cut, or flat tires and damaged wheels/rims due to road hazards or potholes. Includes cosmetic repair of wheels.
  • Paintless Dent Repair.
    Permanently removes door dings and minor dents without harming a vehicle’s factory finish.
  • Windshield Repair.* 
    Repairs chips and cracks caused by propelled rocks or road hazard debris while driving on public roads, streets, and highways.
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24/7 Roadside Assistance

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Towing

A tow truck will be sent to your location.

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Emergency Roadside Service

Basic mechanical repair performed at your location to get you back on the road.

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Essential Fluids Delivery

Includes delivery of gasoline, water, or oil.

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Flat Tire Assistance

Your flat tire will be repaired or changed with your good spare.

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Emergency Battery Assistance

Repairs include jump-starting your dead battery.

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Lockout Service

A locksmith will be dispatched to your location if you are accidentally locked out of your vehicle.
Disclosures

All descriptions are for informational purposes only.

Please refer to the actual coverage agreement for specific details.

* Windshield Repair not available to consumers who reside in FL

Depreciation Protection (DPW)

Depreciation Protection (DPW) provides protection on your vehicle equity and hedges against depreciation over the life of the loan. In the event of a total loss, DPW provides a waiver benefit equal to the difference between the vehicle value at the time of purchase, less the loan balance at the time of loss up to a maximum waiver benefit of $10,000, or the outstanding loan balance.

DPW Example

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Benefits Of Protection:

  • Protection for collision 
  • Life of loan protection
  • No mileage or year restrictions
  • Protection for theft and fire
  • 100% open enrollment
  • Protection for vehicle depreciation

Ideal For Those Who:

  • Finance 90% LTV or less
  • Put money down
  • Trade-in a vehicle
  • Make accelerated loan payments
  • Need to protect equity

 

Our DPW Program Includes Auto Advantage (ADR)!

When you purchase DPW from Tropical Financial, the primary borrower also receives Auto Advantage, which includes Auto Deductible Reimbursement (ADR) at no additional cost.

The covered borrower may be reimbursed their deductible for any loss covered by the borrower’s auto insurance policy for all their non-commercial passenger cars, trucks, or vans.

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Eligible Vehicles

All vehicles are covered that are owned (according to title, registration, or loan documents) and insured by the primary borrower and/or co-borrower.

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Vehicle Types Covered

Only four-wheel, non-commercial passenger vehicles (cars, trucks, vans) are covered. ADR does not cover motorcycles, boats, and RVs.

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Filing A Claim

A claim can be filed if the paid claim exceeds the borrower’s deductible and has been approved and paid by the borrower’s primary auto insurance. This includes comprehensive and collision claims and requires repairs to be made.

Disclosures

Maximum Waiver Benefit can vary depending on level of protection selected and/or offered. Please reference the waiver addendum for specifics regarding maximum waiver amounts.

*$10,000 Waiver Benefit applies here because waiver amount will not exceed the lesser of the maximum amount listed in the waiver addendum or outstanding loan balance at total loss. Loan amortization used in example: 2.99% APR, 72-month.