TFCU members, please be advised we have received various reports of a phishing scam going around where the caller ID shows as TFCU. The impostors will state there are possible fraudulent charges and may claim to be sending a replacement card and in the interim advise you to change your PIN via an “automated” system. Please note, Tropical FCU will not call you and ask you to select a NEW pin number on your ATM, Debit or Credit Card. 

If you feel that you have been a victim of this scam
please call us at: 1-888-261-8328

When prompted, hit option 1 to report card lost/stolen then 1 for your debit card or 2 for your credit card.

It’s important to do this as soon as possible if you feel you’ve been a victim so we can issue you a new card and immediately block your current card. If you haven’t had this happen to you, be aware that these scammers are making calls and you could be next.  DO NOT give them any information including your current PIN.